Refund Policy
Cancellation Policy
1. Advance Notice for Full Refunds: To ensure a smooth process and qualify for a full refund, we kindly request that cancellations be made at least 60 days prior to the scheduled tour date.
2. Flexible Cancellation Terms: Should you need to cancel 30 days before your tour, we are pleased to offer a 50% refund.
3. Last-Minute Cancellations: Unfortunately, cancellations made less than 14 days before the tour are not eligible for a refund. We encourage careful planning to avoid such circumstances.
4. Opportunity to Reschedule: We value your experience with us and understand that plans may change. If you need to reschedule, please get in touch with us at least 60 days in advance, and we will happily assist you in finding a new date, subject to availability.
5. Consideration for Emergencies: We understand that emergencies can arise unexpectedly. If you find yourself in such a situation, please contact us as soon as possible, and we will make every effort to accommodate your needs.
6. Clear Communication: For your convenience, please inform us of any cancellations via email [email protected] , which will allow us to maintain clear and efficient communication.
7. Ongoing Responsibilities: Please note that any liability waivers signed prior to your tour will remain in effect even in the event of a cancellation.
We appreciate your understanding and cooperation, and we look forward to providing you with an unforgettable experience!